TurboTax Traffic Jam Delays Filers
Fate might have been nice to me. Had TurboTax let me file my extension online last night I might be in computer purgatory:
The Internal Revenue Service said Wednesday it will not penalize TurboTax and ProSeries users whose 11th-hour electronic returns were delayed by Intuit’s (INTU) overloaded servers.
A record number of returns from both individual taxpayers and accountants started causing delays early Tuesday in customers receiving online confirmation that their tax returns were submitted successfully, said Intuit spokesman Harry Pforzheimer.As the midnight filing deadline approached, the problem got worse. During times of peak demand, Intuit was processing 50 to 60 returns a second, he said.
IRS spokesman Bruce Friedland said filers who encountered delays with Intuit’s servers will not be penalized if their returns rolled in late. The reprieve also extends to people who tried to file Tuesday night but could not.
My advice still stands. Make sure you have a family member who is an accountant. If you don’t have one start breeding or start bribing.
“IRS Will Forgive Filers Delayed by TurboTax Problems” [via OTB]
